Consultation Mastery
A complete consultation system for extension artists to assess suitability, recommend the right method and turn client conversations into confident service plans.
Self-paced course + private 1:1 session
A strong consultation does more than gather information. It determines whether the service is suitable, sets expectations before installation and gives the client confidence in your recommendation.
Consultation Mastery gives you a repeatable system so you aren't figuring out what to ask, recommend or explain in the moment.
Know what to look for before recommending an extension service.
Match the method, maintenance and service plan to the individual client.
Set expectations around results, maintenance, pricing and commitment before the appointment.
Complete Consultation Framework
A repeatable process from first conversation through assessment, recommendation and booking.
Client Discovery & Questioning
Uncover goals, lifestyle, hair history, maintenance expectations and investment.
Hair & Suitability Assessment
Assess density, strand strength, scalp condition and suitability before recommending a service.
Method Selection & Recommendations
Match the right extension method to the client and confidently explain your recommendation.
Client Communication & Scripts
Navigate recommendations, expectations, investment conversations, concerns and professional boundaries.
Pricing & Expectation Setting
Communicate costs, maintenance, home care, realistic results and client responsibilities clearly.
Fillable Client Toolkit
Use ready-to-implement consultation, assessment, service planning, expectation and aftercare forms.
Practice & Implementation
Apply the system through exercises, a client case study, 30-day implementation plan and final audit.
Everything required to build a professional consultation system.
The full self-paced consultation framework and training.
Fillable and printable resources designed to be used alongside the course and in your business.
One private session with Amy to review the framework, answer questions and help you apply it to your own consultation process.
Whether you're learning how to structure consultations for the first time or refining an existing process, Consultation Mastery gives you a system you can adapt to your own clients and business.
No previous consultation training required.